Tag Archive | Dan Ariely

Dan Pink on Engagement

The recent Gallup finding has astounded the organizations. According to Gallup, pioneer in the study of engagement, a staggering 87% of employees worldwide are not engaged. This means, many companies are experiencing a crisis of engagement and they aren’t aware of it. With such astonishing fact before us, perhaps, it’s time for us to rethink and reinvent our ideology on what motives and what does not.

 The Problem of Management

We have taken the term ‘Management’ too seriously! Management is just a technology to get people do what you want them to do. At the core of Management lies the ‘If – Then’ principle – if you do this, then you get that. This principle works under few situation. However, for a lot of tasks, it actually doesn’t work or might even do harm. Pink says, “This is one of the most robust findings in social science, and also one of the most ignored.”

Image result for dan pink quotes

The Mismatch of Business & Science

In a cross-culture experiment conducted by Dan Ariely, he found out that people who were offered medium level of rewards did no better than people offered small rewards. Surprisingly, people offered highest rewards, did the worst of all.

This explains the mismatch between what science knows and what business does. Pink calls this phenomenon an ‘Economic Mess’. 

Business, today, no longer can build itself on the Carrot and Stick principle. If we really want high performance in the 21st century, the solution does not lie with the ‘If Then’ practice, to entice people with a sweeter carrot. Instead, we need a whole new approach.

What Drives Engagement?

Management creates compliance. It is good for Short & Simple tasks. However, for Long and Complex tasks, it fails. This is because the reward principle of management hampers creativity. It obstructs conceptual thinking. Today’s business yearns for engagement and not management. Engagement is driven through Self – Direction – a new operating system for business that revolves around three elements: Autonomy, Mastery and Purpose.

  • Autonomy is the urge to direct our own lives.
  • Mastery is the desire to get better and better at something that matters.
  • Purpose is the yearning to do what we do in the service of something larger than ourselves.

These are the building blocks of an entirely new operating system for our businesses.

Related image

Hinduism Supports Dan Pink’s Model

According to Bhagwat Gita, if a person is dedicated to his work  & works for the sake of work only without any fear of success or failure (Rewards), then that person is going to be certainly successful in his/her job.

Gita emphasizes on performing meditation & yoga for disciplining the mind that can be made to concentrate on one’s job better, producing better results. (Mastery)

The Ultimate Goal of life is SAT CHIT ANADA – Be Happy, live in Love, Peace and Bliss and spread the same to others. (Purpose)

***

To Sum Up

  • 20th century rewards work only in a surprisingly narrow band of circumstances.

  • If-then rewards often destroy creativity.

  • The secret to high performance isn’t rewards or punishments, but the drive to do things for their own sake. The drive to do things because they matter.

 

5 Simple Take Away from Dan Ariely

About Dan Ariely:

Dan Ariely,  an American professor of psychology and behavioral economics, teaches at Duke University. His books have been listed in the New York Times best sellers and his talks on TED have been watched over 4.8 million times. 

5 Simple Take Away from Dan Ariely 

 

When you look carefully at the way people work, he says, you find out there’s a lot more at play—and a lot more at stake—than money. Dan Ariely believes that we are also driven by meaningful work, by others’ acknowledgement and by the amount of effort we’ve put in: the harder the task is, the prouder we are.

Dan’s views on what makes us feel good about our work is summarized in the below 5 points:

1. Seeing the fruits of our labor may make us more productive

Experiment: In a study conducted at Harvard University, Ariely asked participants to build characters from Lego’s Bionicles series. In both conditions, participants were paid decreasing amounts for each subsequent Bionicle: $3 for the first one, $2.70 for the next one, and so on. Here, one group’s creations were stored under the table, and the other group’s Bionicles were disassembled in front of their eyes. 

ResultsThe first group made 11 Bionicles, on average, while the second group made only seven before they quit.

LearningEven though there wasn’t huge meaning at stake, and even though the first group knew their work would be destroyed at the end of the experiment, seeing the results of their labor for even a short time was enough to dramatically improve performance.

.

2. Ignoring the performance of people is almost as bad as shredding their effort before their eyes

 Experiment: Participants were asked to identify and highlight pairs of letters on a printed sheet of paper. When handing in the work, the participants experienced three different types of reactions: acknowledgement, ignorance, and the total destroying of their work in front of their eyes.

Result and Learning: Acknowledgement is the strongest motivator. Interestingly, plain ignorance has a similar effect than brutal destroying of one’s work. 

.

3. Motivation doesn’t seem to be so difficult

Dan Ariely in the above experiment also found out that it is fairly simple to acknowledge: simply showing interest is often enough. A simple “hmm” at the participant’s work was enough to motivate them. 

.

4. The IKEA effect

The IKEA experiment suggests that when people use their own effort to construct a particular product, they value it more than if they didn’t put any effort into its creation, even if it is done poorly.

 Most furniture you can buy at Ikea you have to assemble yourself. Because of that you feel stronger connected to the furniture eventually.

Experiment: Involved two sets of subjects. The first set were told to completely assemble a piece of IKEA furniture. The second set were also instructed to assemble a piece of IKEA furniture, but only partially.

Results: Individuals who had built the box completely were willing to pay more than the individuals who only partially built the box.

.

5. Karl Mark’s Meaning is more important in today’s Knowledge economy than Adam Smith’s Efficiency

 

 

We care much more about a product if we’ve participated from start to finish rather than producing a single part over and over.

.

During the Industrial Revolution, Ariely points out, Adam Smith’s efficiency-oriented, assembly-line approach made sense. But it doesn’t work as well in today’s knowledge economy. Instead, Ariely upholds Karl Marx’s concept that we care much more about a product if we’ve participated from start to finish rather than producing a single part over and over. In other words, in the knowledge economy, efficiency is no longer more important than meaning.

You can watch Dan Ariely’s TedX here :